Shipping and Handling

For an overview of our shipping and handling process, see below.

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    Lead Time

    Lead time required highly depends on the product ordered and the availability of your selected Fabric. As a general guide, you can expect to receive your curtains/blinds within 2~3weeks from order confirmation.  However, slight delays may occur if it’s a large order and/or the product fabric is on back order. Do also factor in additional lead time during peak seasons such as Christmas, Pre Lunar New Year and Pre-Ghost Festival. While our team works hard to ensure that there are no delays, hiccups do occasionally happen and would not be considered grounds to refund order.
     

    Upon order confirmation, you will be issued a tracking code that you can use to track your order from our site. 

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